Shipping & Payment
How much delivery will I be charged for my order?
Delivery Charges: North Island - $5.00, South Island - $10:00 in one order. Products spending $150 or more in one order are delivered FREE of Charge, Delivery charges are added to your shopping carts.
Pick up:We will hold your item for 2 weeks after you order completed,If you would not come to pick up your ordered item during holding,your order will be cancelled and refund automaticly.
All prices are GST inclusive.
Terms and Condition "Delivery on the same day of the order placing "
Hobbyone New Zealand ships the goods on the same day we receive the order by 3 PM (Mon-FRI) However, Hobbyone New Zealand cannot ship the goods if customers use direct bank deposit for the payment. Delivery on the same day of the order placing only applies to paypal payment ONLY.
Also, Delivery on the same day of the order placing does not apply to Saturday, Sunday, Public Holiday and the date around huge events ex Armagedon
How long does it take to be delivered?
It will take for 4-7 working days to be delivered once we confirm your payments.
Lost and Damaged goods
HOBBY ONE will send your order with care. We always provide extra protection make sure your items are delivered safety.
However,sometimes unexpevted things can happen.If that happens then HOBBY ONE will follow NZ POST/Courier insurance policy.
For international orders
We can accept for international shipment, but please send me E-mail to firstname.lastname@example.org for order and shipment fee.
We will send our quotation within 4 working days.
Due to security reason, we only ship by EMS.
We are aiming to deliver your product within 14 days once we confirm your payments.
How can we pay ?
We can accept credit cards (Visa, Master, American Express) by using Paypal. Also, Direct Credit is acceptable.
Bank Deposit and Internet Banking
If you don’t have a credit card you can deposit payment for your order directly into our WESTPAC bank account. We check our bank account for new payments every day but depending on your bank it can take 1–2 business days for your payment to appear.